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Car Service Workshop Car Care Station Service Centre - Mahindra First Choice Services

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Franchise Business Manager

  • Experience: 5-10 Years
  • Post: 1 Vacancies
  • Location: Patna, Bihar

Job Description:

Act as the one-point contact for assigned Franchisees. Ensure long term relationship between MFCSL and the Franchisee by envisaging their requirements and meeting the same within company guidelines. Identify and meet their routine requirements in terms of parts, etc. and promote MFCSL's solutions to achieve mutual & end customer satisfaction; contributing to the growth of MFCSL business.

Candidate Profile

  • Education Qualification: Graduate in Engineering (Preferably Automobile). MBA Desirable.

Job Responsibilities

  • Ensure smooth execution of all activities at Franchisees by continually monitoring and reviewing the overall performance.
  • Provide holistic support to franchisees for its smooth functioning and running to increase profitability.
  • Coordinate with Area Parts Manager to resolve any spares supply related issues faced by the franchisee in terms of supply or quality of spare parts.
  • Drive customer footfall at all franchisees in territory by implementing the approved BD activities for the franchisees.
  • Ensure timely collection of royalty fees from the franchisee.
  • Promote sale of SMC, WBW, MFC Assure Programme and other MFCSL offerings from Franchisees.
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