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Car Service Workshop Car Care Station Service Centre - myTVS

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Service Advisor

  • Experience: 5-10 Years
  • Post: 1 Vacancies
  • Location: Shahdol, Jabalpur

Job Description:

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Candidate Profile

  • 1. Education Qualification: Diploma in Automobile Engineering / Diploma in Mechanical Engineering / ITI
  • Age Group: Above 22 years.
  • Experience: Relevant experience in Auto service sector - More than 5 years

Job Responsibilities

  • Promptly acknowledging the customer on arrival.
  • Prepare job card with customer needs clearly written with symptoms and occurring conditions.
  • Take inventory of the car mentioning the details on job card.
  • Provide a realistic time and cost estimate for the work to be carried on the job card.
  • Checking the serviced vehicle for quality of work.
  • Authorizing rework or additional work to ensure service quality and customer satisfaction.
  • Authorization of bill for collection of payment from the customer.
  • Deliver high customer satisfaction CSI by following all processes and norms.
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